faqs
General Questions About Energy Services
What is deregulated energy?
Deregulation refers to the removal of government regulations in certain areas, allowing more competition among energy providers. In deregulated markets like Houston, consumers can choose their electricity providers, which can lead to lower costs and better service as companies compete for customers.
How do I switch my energy provider in Houston?
Switching is simple and doesn’t interrupt your service. Just compare the plans available on our website, choose the one that fits your needs, and complete the sign-up process. We handle the switch for you without any disruption to your power supply.
What are the benefits of choosing EcoWise Energy Services?
Billing and Payment QUESTIONS
How is my electricity bill calculated?
How do I handle my electricity payments?
What should I do if there is a power outage?
In case of a power outage, contact your local utility company as they are responsible for the power lines and infrastructure. Their contact information is available on our website and on your monthly bill.